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The Family Information Service (FIS)
The Family Information Service (FIS) (formerly the Children's Information Service) is a free, impartial service giving detailed information and advice on childcare as well as general information on a wide range of services for children and young people aged 0-19 years and their families in the city. We pride ourselves on offering good customer service and in May 2007 were awarded the Charter Mark standard for this.
This page introduces you to the services we offer with links to find out more. If you are unable to find what you are looking for, please get in touch.
Our information
The information on offer from FIS includes: childcare, early education, things to do, family support, information and advice on working in childcare....and more!
| Family Services Directory |
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| Find all the services you need listed in one place! Launched on September 26 2007 the online Family Services Directory for Brighton & Hove, brings together a wide range of information on services for children, young people and families. Find out more about the Directory here or access the Directory now! |
The FIS team
We are a friendly team consisting of a part-time Strategic Manager, an officer who oversees things on a day-to-day basis and four FIS Advisors. We have also recently been joined by a Childcare Recruitment Officer and Advisor.
We have a wide variety of backgrounds including nursery practitioners, childminding and teaching. Some of us are parents too, helping us to understand and empathise with you!
Our outreach service
As well as offering our city centre services at Brighton Town Hall, we go out and about around the city - find out about our outreach service here.Our consultation with parents
In 2006 we spoke to many parents and carers about their information needs when choosing childcare - our consultation findings have been used to help us improve the information and advice we offer. Our new Childcare Choices booklet [PDF 762kb] was developed from these findings and is available now by clicking on the link above or contacting the FIS team.Our Job Vacancy Service
A popular service with local childcare providers and jobseekers alike which collates details of all known childcare related vacancies in the city.Monitoring childcare needs
We are working with colleagues in the CEYC to ensure that the supply of childcare in the city meets the needs of local people. Find out more about our childcare monitoring work.Service developments
Our service has developed greatly since its launch in 2000 - find out about how we're doing and some of our plans for the futureHow to get in touch
The Family Information Service will be closed from 1.30pm on 24 December 2009 and will re open on 4 January 2010 at 9am.
Our helpline and drop in room opening hours are Monday to Friday 9am - 5pm.
Call us on (01273) 293545 - an out of hours answerphone service is available on this line.
Come to our drop-in room on the ground floor at Brighton Town Hall, Bartholomew Square, Brighton, BN1 1JR - this is also the address to you if you want to write to us. Street map: Brighton Town Hall.
Make an enquiry online: childcare enquiry form or working in childcare enquiry form
Fax us on (01273) 291920.
Online: Find local family related information on the Family Services Directory (FSD)